We want every purchase you make at Sun&Sea to bring you joy. But if something goes wrong, don't worry — we are always here for you. Just message us on Instagram @sunandsea.brand, and a manager will help resolve the issue.

Custom orders

Custom orders are those created specifically for you outside of our standard product range:

• Tailoring to your measurements — when the standard size chart does not fit, and we sew a swimsuit according to your parameters.
• Sewing a model in a different print — if, for example, you want the Monica model in a print from our catalog, but it is not available on the website in that combination.

Since we sew such orders exclusively for a specific request, they are not eligible for exchange or return.

Exchange

If the swimsuit does not fit size-wise, we can arrange an exchange within 14 days of receiving your package.

The most important thing is that the following conditions are met:

• the swimsuit is clean, odorless, and shows no signs of wear;
• it was only tried on over your own underwear.

Custom orders and promotional items are not eligible for exchange.

Returns

In accordance with the Law of Ukraine "On Protection of Consumer Rights," swimsuits are not eligible for return, except in cases of manufacturing defects.

In such a situation, we process the return within 3 days after receiving the order.

For a return to be possible, all conditions must be met (sticker, tags, cleanliness of the item, and packaging).

If the swimsuit has been damaged or soiled, we will not be able to accept the return, and the item will be shipped back at the customer's expense.

We truly value your trust, and our team is always in touch to make your experience with Sun&Sea as comfortable as possible.